Cancellations,Exchanges, & Complaints
· Once TakeTours sendsyou a confirmation of your purchase, a minimum cancellation fee shall apply.The applicable cancellation policies of service will be disclosed during thebooking process and prior to your final approval of the reservation.
· All cancellations andcomplaints must be made directly to TakeTours using TakeTours's numbersprovided on your eTicket and as follows: 617-500-7002. All complaints must be made when you know or should have knownof the matter raised; generally, all complaints should be made at the start ofor during consumption of the travel inventory.
· All complaints thatare not made at the start of or during consumption of the travel inventorypurchased shall be made as follows: either by calling TakeTour’s customerservice center at 617-500-7002 ORby contacting TakeTours's customer service center by email at support@taketours.com.
· A complaint will beconsidered to be timely if you make the complaint when you know or should knowof the matter relating to the complaint, provided however, all complaints mustbe submitted to TakeTours in writing no later than 30 days after end of serviceor, if travel inventory was not consumed, reserved start date. The request mustinclude the return of all issued documentation. Untimely requests for refundsor compensation will not be reviewed.
· Cancellation requestsand complaints made directly to the Supplier will not be reviewed by TakeTours.
Refunds and No Shows
· Timely requests forrefunds that were not satisfactorily addressed in real time must be submittedto TakeTours in writing no later than 30 days after end of service, end ofservice means the final date of consumption of travel inventory, or if travelservice was not consumed, reserved start date. Requests for refunds after thistime period will not be reviewed.
· If you fail to checkinto your hotel on the day of your reservation and do not advise TakeTours andhotel of the same, the remaining portion of your reservation may be cancelledwithout further notice. Unless specified otherwise in your reservation, you maynot receive a refund for all or part of your reservation.
· No refunds orexchanges will be made for any unused, complimentary components of travelservice. No refunds will be provided for lost, destroyed or stolen documents ortickets. TakeTours reserves the right to determine whether to provide a refundfor consumed travel products.
· All refunds aresubject to the above provisions governing cancellations and changes, includingapplicable fees, and are further subject to any such fees or other chargesimposed by Suppliers. No refunds will be awarded if TakeTours is charged forthe travel service.
· Acceptance of a refundconstitutes a waiver by the customer of all rights and remedies under applicablelaw other than the amount of the refund.
Accepted Use of Site
· By using TakeTours.comor any TakeTours-affiliated website, you agree to be legally bound by theseterms, which shall take effect immediately.
· If you do not agree tobe legally bound by all the following Terms & Conditions, please do notaccess and/or use TakeTours.com or a TakeTours-affiliated website.
· TakeTours may changethese Terms & Conditions at any time by posting changes online. Pleasereview these Terms & Conditions regularly to ensure you are aware of anychanges made by TakeTours. Your continued use of TakeTours.com or aTakeTours-affiliated website after changes are posted means you agree to belegally bound by these terms as updated and/or amended.
· You may not copy,reproduce, republish, download, post, broadcast, transmit, make available tothe public, or otherwise use TakeTours.com content (inclusive of text, images,URLs, pricing information, etc.) in any way except for your own personal,non-commercial use. Any other use of TakeTours.com content requires the priorwritten permission of TakeTours (for more information on TakeTours' affiliateprograms, click here).
· You agree to useTakeTours.com and TakeTours-affiliated websites only for lawful purposes and ina way that does not infringe the rights of, restrict or inhibit anyone else'suse and enjoyment of TakeTours.com.
· Your use ofTakeTours.com or any TakeTours-affiliated sites is intended for personal,noncommercial use and/or to make legitimate requests to book the products orservices offered. You agree not to use this site to make any speculative, falseor fraudulent requests. You agree not to use robots or other automated means toaccess this site, unless specifically permitted by TakeTours.
Disclaimers &Limitations of Liability
· Under no circumstanceswill TakeTours or its agents, affiliates, service providers, suppliers, and/ordistributors be liable for any of the following losses or damage (whether suchlosses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b)loss of revenue or anticipated profits; (c) loss of business; (d) loss ofopportunity; (e) loss of goodwill or injury to reputation; (f) losses sufferedby third parties; or (g) any indirect, consequential, special or exemplarydamages arising from the use of TakeTours.com regardless of the form of action.