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We took 6 days tour, first 4 days were east canada & last 2 days niagara & Toronto. First 4 days were brilliant, guide Daniel Chen was excellent with good command on all 3 languages dealing it equitably with good engagement. He was very knowledgeable about Canada & attractions.
Last 2 days guide Hank could benefit with more training on English language & treating all guests equitably. He was saying lot of things only in Chinese & repeatedly prompted about out presence. He doesn’t seem to be knowledgeable about Toronto Niagara falls was well planned but Toronto tour was just killing time. It could benefit with
A. Startting early like 7am
B. Buying tickets of attractions before hand to avoid waste of time.
C. Reducing lunch time
D. Addition of St Lawrence, Kensington mkt & Eaton centre. 20-30min stops should be there.
E. Tour should finish at 7 pm instead of 5pm.
I enjoyed this tour. I have seen everything I wanted to see.
You sit a lot in the bus, but there was more often stopped to rest.
Of the 5 nights we had a minimum 3,5 star hotel, of which 3 times breakfast was included.
The tour agent receives all praise from me for the good care and organization.
The tour leaders (Jeffry and Jerry) did their best and were very helpfull.
Thanks to then, they made my tour succesfull.
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