Confirmation

• All purchases are subject to re-confirmation within 2-3 business days after booking. Please do not book airline tickets until you have received the confirmation.

  Redemption

• You will receive an confirmation email (e-ticket) after your order is received. Complete operator information, including local telephone numbers at your destination, are included on your e-ticket. You must print the e-tickets and take them along on your trip; they are your proof of purchase.

  Terms & Condition

• All purchases are subject to re-confirmation within 2-3 business days after booking.
• Changes to Reservations: A fee may be charged for any revision or alteration made to a reservation after the booking is confirmed. Name changes or corrections may be treated as a cancellation and cancellation fees will apply. A change of tour date or tour itinerary will be treated as a cancellation, and normal cancellation fees will apply.
• Cancellation penalties per person (request day and departure day are not counted)
  31 days or more prior to departure - 10% of total purchase amount.
  15-30 days prior to departure - 25% of total purchase amount.
  8-14 days prior to departure - 50% of total purchase amount.
  Within 7 days prior to departure - 100% of total purchase amount.
  Day of departure or no show - 100% per person.
  Unused features are non-refundable. No shows forfeit entire payment.
  Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip to fully refund affected customers although tour companies will make every effort to maintain normal operations.
  The refund amount will be credited directly to your account. Or the refund can also be forwarded directly to your credit card with a 10% handling fee.
  NOTE: We cannot grant any refunds more than 30 days after completion of the tour.
• Prices may vary subject to availability/season/weekend/holiday.
• We reserve right to cancel a schedule and fully refund affected customers, although we will make every effort to maintain the regular operation.
• We reserve the right to modify the tour arrangements for smooth operation of the tour.
• We are not responsible for any other travel arrangements affected due to our cancellations.
• Hotel Policy
  Smoking is strictly prohibited at all hotels, violation of this rule will result in a fine penalty of at least $250/person, along with other legal liabilities. One hotel room can accommodate 4 guests utmost (regardless of age). Guests need to contact the hotel and bear the fee yourselves if you require extra bed.
  Guests can check in to the hotel by tour confirmation number and valid ID.
  Note: guests cannot self-check-in in Las Vegas hotels. Please pick up room card from your tour guide.
• The tour schedule is for reference only, tour operator may make adjustment according to the actual situation.

Popular FAQs

Customer Q & As