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TakeTours Cancellation & Refund Policy- lassen

Cancellation and Refund Policy for Order Summary:

A service fee will take into effect once you submit your reservation online. Any changes made to a reservation will be subject to a 6% service fee.

To cancel the reservation, Cancellation and Refund Policy will apply.

Cancellation and Refund Policy:

TakeTours makes every effort to serve our customers better. We also advise all customers to purchase Travel Insurance to be covered from any type of interruption or, accidents and illness, and more.

  • 30 or more days prior to departure - 10% of total purchase amount
  • 7-29 days prior to departure - 25% of total purchase amount
  • 4-6 days prior to departure - 50% of total purchase amount
  • Within 3 days prior to departure - 100% of total purchase amount
  • Day of departure or no show - 100% of total purchase amount
  • Unused features are non-refundable. No shows forfeit entire payment
  • There is 6% handling fee add-on to the above penalties

    The Cancellation Fees listed here will apply to all reservations, unless the tour booked has specific fees listed under "Special Notes" on the individual itinerary page.

    Cancellation and Refund Procedure:

    1. You can submit your request at Contact Us by clicking on Ask a Question -> Select Existing Booking -> Enter Confirmation number -> Select Cancel or Refund.

    2. You can submit your request with detailed explanation directly to TakeTours by mail or fax.

    Attn: Guest Relations

    2285 Mass Ave, Suite 204

    Cambridge, MA 02140

    Phone: 888 428 7255

    Fax: 617 354 2109

    Your refund request will be answered and processed promptly. If you do not receive the reply within one business day, please call the office immediately. We will not be responsible if email, mail or fax fail to reach us.

    NOTE: We cannot grant refunds more than 30 days after completion of tour.

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