Confirmation

• All purchases are subject to re-confirmation within 2-3 business days after booking. Please do not book the airline tickets until you received the confirmation.

  Redemption

• Complete operator information, including local telephone numbers at your destination, are included on your e-ticket. You must print and bring e-ticket(s) on your trip, as they serve as proof of purchase.

  Terms & Condition

• Cancellation Policy: There will be no penalty for cancellations of excursion bookings communicated in writing to the organization at least seven (7) days prior to the booked date. From 7 to 2 days before the tour, only change of date can be accepted, depending on availability. Cancellations and changes are not accepted from 48 hours before the tour. No reimbursement will be granted to any client who is not at the place of meeting at the time established; similarly, no reimbursement will be granted to clients who do not complete the lesson. There is 6% handling fee add-on to the above penalties.
• Prices may vary and are subject to availability by season, weekend, and/or holiday.
• While we will make every effort to maintain a regular operation, we reserve the right to cancel a scheduled trip and issue a full refund to affected customers under special circumstances.
• We reserve the right to modify the tour arrangements for smooth operation of the tour.

Customer Q & As