Additional Notes
Optional Meal Plan: Due to the limited resources of the Rocky Mountain, the materials are prepared in advance, and it is not possible to temporarily change the meals. Please inform us at least 10 days in advance before your departure if you have a vegetarian requirement or dietary taboo on the F&B. If you proposes to change during the tour, we will try our best to coordinate, but we can't guarantee it. If there is any additional cost, it will be borne by the guests. Thank you for your cooperation.
Maligne Lake Cruise Maligne Lake Cruise tickets are limited resources for pre control. When the pre control resources are sold out, it will be arranged for tourists on a first come, first served basis according to the order. If guests fail to book the Cruise tickets, the fee will be refunded according to the order content.
Luggage Policy: Each guest is allowed 1 check-in bag (total dimensions must not exceed 62 inches), 1 carry-on, and 1 personal item. Extra luggage will not be allowed.
This product is a local bus tour. All foreign travelers are responsible to have ready and to bring a valid visa. Confirm and process eTA in advance according to your passport type. For details, please click the link: http://www.cic.gc.ca/english/visit/eta.asp (Electronic Travel Permit [Mandarin] for reference only: https://www.youtube.com/watch?v=O4iyyMVFvfM)
To ensure a smooth and complete trip, we strongly recommend that you order activity tickets and meal packages, at the time of booking a tour. No additional changes or modifications will be provided within 10 days before or during the tour.
Hotel Class: North American Hotels do not have an official hotel star rating standard. The hotels involved on the trip are local brand hotels.
If for any reason you need to leave our group during the trip, you must fill out a "Letter of Liability Release"; no exceptions.
Guests under 16 years old, must be accompanied by an adult (Age 18 or above).
In the event of traffic, weather, or other circumstances not under our company's control, or if you are unable to participate in activities included in the itinerary due to personal reasons, no refunds will be given.
During the tour, please arrive at the pick-up location at the time scheduled by the tour guide. Do not be late to avoid delaying other tourists' itinerary. If you are late or miss the transportation we have provided, you are responsible (at your own expense) to meet the group at the next designated meeting location.
If your itinerary includes airport pick-up and drop-off service, please provide accurate flight information and arrive at the designated pick-up location in advance. If the pick-up or designated pick-up location is mistaken due to inaccurate information you have provided, you will be charged C$30/pp for a second pick-up service.
According to different hotel operation requirements, you may be required to provide credit card information as a deposit during your stay for miscellaneous expenses and incidental guarantees (such as telephone expense, laundry, catering).
All activities and meals must be booked in advance. Please understand that no additional bookings will be provided during the tour.
During the tour, please arrive at the pick-up location at the time scheduled by the tour guide. Do not be late to avoid delaying other tourists' itinerary. If you are late or miss the transportation we have provided, you are responsible (at your own expense) to meet the group at the next designated meeting location.
During your trip, the tour guide may pick-up or drop-off travelers accommodated at different hotels. The tour guide will make reasonable arrangements according to the presented situation. Please cooperate and understand, thank you.
During your trip, there may be different vehicles and tour guides serving you.
If for any reason you need to leave our group during the trip, you must fill out a "Letter of Liability Release", no exceptions.
Guests under 16 years old, must be accompanied by an adult (Age 18 or above).
In the event of traffic, weather, or other circumstances not under our company's control, or if you are unable to participate in activities included in the itinerary due to personal reasons, no refunds will be given.
If you have special needs (such as but not limited to: bed type, vegetarian options, high-chairs, etc.) please inform us at least 10 days before your trip. We will do our best to accommodate you, but there is no guarantee.
All add-on activity & meal options must be purchased 10 days before the tour start, and subject to availability of resources.