Tour guide: He was very kind and tried to be helpful. He tried his best to convey the messages as clear as possible to the big group of tourists from different cultures. Sometimes it was a little diff... More>>
Very good customer service before and after I buy tickets.
Just little bit long let us to stay NYC for 6 hours no guide with us.
Tour guide: He was very kind and tried to be helpful. He tried his best to convey the messages as clear as possible to the big group of tourists from different cultures. Sometimes it was a little difficult to understand his English, but generally it was understandable.
Accommodation: Hotel rooms were clean and comfortable but we had to stay in New Jersey and travel from New Jersey to New York.
Transportation: We changed buses and drivers several times during the trips. One driver was very professional and the others were okay. Long distance bus was in good condition but the bus we took between New Jersey and New York for several days was not good. Since the group shared only one vehicle, so you would go to many different airports in different cities to drop people at the airports and several people had to go to the airports early.
Itinerary was changed compared the published on this website but in general it was okay.
Please note that travelers joined and left groups frequently. The groups of participants changed.
Improvement suggestion: Provide better vehicles for transportation and to meet with the need for airport drop off. Better matching times to optional tours at the visiting places such as tours at the Cathedral of St John ($8/adult at 11:00AM) and Intrepid Sea, Air and Space Museum (free at 1:30PM).
In general, it was a good tour.