Confirmation

• All purchases are subject to re-confirmation within 2-3 business days after booking. Please do not book the airline tickets until you received the confirmation.

  Redemption

• Complete operator information, including local telephone numbers at your destination, are included on your e-ticket. You must print and bring e-ticket(s) on your trip, as they serve as proof of purchase.

  Terms & Condition

PLEASE READ CAREFULLY

Booking and Reservation

All tours are for early booking, tour operator suggests the each passenger should book tour at least 3 weeks before departure date. Passenger may make reservation via email; however, seats will not be assigned until the deposit has been paid. At time of reservation, passenger may require to provide name, phone number and address and specify designated tour and date of travel.All seats are pre-assigned with numbers; seat assignment is based on a first come first serve basis after down payment.

Travel Documents

Each passenger must carry a valid travel document. (Valid visa for countries needed) (E.g. Green Card, Passport, Re-Entry Permit, and etc.) Tour operator is not responsible for lost or stolen personal items.

Cancellation penalties per person (Notification day and departure day are not counted)

• 30 days or more prior to departure - 10% of total purchase amount.
• 15-29 days or more prior to departure - 25% of total purchase amount.
• 8-14days prior to departure - 50% of total purchase amount.
• Within 7 days prior to departure - 100% of total purchase amount.
• Day of departure no show or late - 100% per person.
• Unused features are non-refundable. No shows forfeit entire payment.
• Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every efforts to maintain the normal operation.
• There is 6% handling fee add-on to the above penalties.

NOTE: We cannot grant any refunds more than 30 days after completion of tour.

Broading Time and Location

All passengers must arrive 15 minutes before departure time. All passengers must show photo ID and boarding pass or tickets for boarding; absolutely no boarding without tickets. Departure time and boarding location will be confirmed after reservation is made.

Travel Insurance

Tour operator is not responsible for any loss of or damage to personal items, or personal injury that may occur on or during the tour. It is optional that passengers to buy travel insurance, for more information, please consult your travel agent.

Itinerary Variations
We constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages.

Tour Cancellation
We reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control.If cancellation is made any time prior to departure* of the tour, Taketours' only liability will be to refund to the passenger the amount it has received for the tour booking. We are not responsible for any other travel arrangements affected due to our cancellations.

Lugggage: Tour travellers are not allowed to carry luggage of any size, but are allowed to carry backpack within the relevant size.

Customer Q & As