Thank you for your detailed feedback. We apologize that your experience did not meet your expectations. We strive to be transparent about all costs, including entry fees for national parks and mandatory guide fees, which are clearly listed in our tour inclusions and exclusions. We understand your frustration regarding the additional expenses, and we'll work on making this information more prominent in our tour descriptions. We're sorry to hear that you found our guides uninformative. We take pride in our staff's knowledge and will use your feedback to improve our training. Regarding flexibility with breaks, we try to balance individual preferences with keeping to our schedule for the whole group. As for the optional Vegas night tour, while it's true that many attractions can be visited independently, our guided tour aims to provide a curated experience with transportation and commentary. However, we appreciate your perspective and will consider how we can enhance the value of this optional activity. We're glad you found our transportation service satisfactory. We'll use your feedback to improve our overall tour experience. If you'd like to discuss your concerns further, please don't hesitate to contact our customer service team.