• paris@grayline.com -- ( 33) 1-4455-6000 -- Please contact us 72 hours prior to departure to confirm your tour. Please check-in 30 minutes prior to departure with a printed copy of your electronic voucher in hand. Tour departs from our office located at 2 rue des Pyramides, near the Louvre

Cancellation penalties per person (request day and departure day are not counted)
15 days or more prior to departure - no penalty
8-14 days prior to departure - 50% of total purchase amount.
Within 7 days prior to departure - 100% of total purchase amount.
Day of departure or no show - 100% per person.
Unused features are non-refundable. No shows forfeit entire payment.
Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip to fully refund affected customers although tour companies will make every effort to maintain normal operations.
The refund amount will be credited directly to your TakeTours wallet as credits for future use. Or the refund can also be forwarded directly to your credit card with a 6% handling fee.
NOTE: We cannot grant any refunds more than 30 days after completion of the tour.