My family and I had a great trip (4D3N from SF) with the tour guide, Mr Wen! It wasn’t easy managing a big bus of 50 people but Mr Wen did it well by giving clear instructions and planning the timing of each stop and break perfectly. He is very personable and ensures translations in 3 languages so everyone can understand. At times, the drive was pretty long and tiring but Mr Wen tried his best to make the trip as comfortable as possible for everyone. After the trip, we realised that we left something on the bus that was precious to us. When we reached out to Mr Wen, he very kindly met us on his off day - Thank you, Mr Wen!
Jack(tour guide), and Andy(driver) was excellent. Jack was very clear on tour schedules (breaks, lunch, meeting time) and reminds everyone not to be late because of the tour group and not as an individuals. Our family had a great time, and we will use their service again in the future.
Our family will use the