Location	Address	Departure	Return
Calgary, AB	1316 33rd St NE, Calgary, AB T2A 6B6 (Best Western Premier Calgary Plaza)	8:00am	7:00pm
Calgary, AB	2120 16 Ave NE, Calgary, AB T2E 1L4 (Clarion Hotel & Conference Centre - Calgary, AB)	8:10am	7:00pm
Calgary, AB	209 4th Ave SE, Calgary, AB T2G 0C6 (Delta Hotels by Marriott Calgary Downtown - Calgary, AB)	8:20am	7:00pm
Banff, AB	545 Banff Avenue, Banff, AB T1L 1B5 (Canalta Lodge - Banff, AB)	10:00am	5:00pm

*Return time is an estimate and varies based on traffic and weather conditions.

• Departure: Guests who need to pick up in the Lake Louise area, please contact our customer service to reconfirm whether the corresponding regiment can be provided and the meeting point and pick up time.
• Departure time is for reference only. Since the winter trip is susceptible to weather conditions, please understand if there is any delay or change.

• Free rental Rivet shoes equipment
• Traffic: Comfortable tour bus with 15 seats or less
• National Park Tickets
• Chinese and English speaking tour guides
• Insurance: Travel Accident Insurance

• Tips (C$10 per person per day is recommended)
• Meal expenses
• Federal Service Tax 5% GST which is charged to the total price at the time of booking
• Optional activities
• Dining expenses and other personal expenses, such as laundry, telephone, drinks and shopping that are not indicated in the itinerary.
• Additional costs due to force majeure such as traffic delays, wars, coups, strikes, weather, aircraft machine failures, flight cancellations or changes in time.
• Any kind of travel insurance
• Holiday Surcharge

• Post Optional Package:
  
  • YYC-WS Ski Package Inclusions:
    1. 1 night hotel accommodation in Banff Town (available upgrade to Fairmont Spring Hotel at your own expense)
    2. Shuttle Bus between Banff Town and Ski Resort
    3. 1-day Ski Resort Pass - valid at one of Lake Louise Ski Resort, Banff Sunshine & Mt Norquay
    4. 1-Day Ski Resort Pass Skiing equippment rentals (Ski/boots/poles/helmet or snowboard/boots/helmet)
    5. Transportation between Banff and Calgary (need to pre-book)
    
  • YYC-WD Leisure Travel Package Inclusions
    1. 1 night hotel accommodation in Banff Town (available upgrade to Fairmont Spring Hotel at your own expense)
    2. Transportation between Banff and Calgary Airport (need to pre-book)
    
  Drop off: Calgary International Airport and Delta Downtown (the last shuttle departing from Banff will be around 6:30PM, it will vary according to the weather condition)
  Delta Calgary Downtown: address at 209 4th Ave SE, Calgary AB T2G 0C6
  Reminder: Please provide your return flight time after your booking in order to arrange the proper transportation. The post tour is self-gudied without any tour guide service. All meals not included and need be arranged by yourself.
• Note:
  
  • All guests need to bring a valid visa to join this tour and compete the eTA in advance according to your passport type. For details, please visit the link: http://www.cic.gc.ca/english/visit/eta.asp (Electronic Travel Permit in Mandarin for reference only: https://www.youtube.com/watch?v=O4iyyMVFvfM)
  • Please provide accurate: name, gender, adult / child and contact phone number when booking the tour. Guests will lbe responsible for missing or providing wrong information during the journey.
  • Optional tours, attractions and meals can only be booked at the time of booking. No additional change or modification is allowed within 7 days before you tour departure.
  • Hotel Class: North American Hotels do not have an official hotel star rating standard. The hotels involved in the tour will be local brand hotels.
  • The North American Hotel Standard Room will be equipped with 1 or 2 beds. If you have special requirements for the bed types, please inform us at the time of booking.
  • Tourist Vehicles Arrangement: we will arrange the vehicles according to the number of travelers. For 7-15 seats cars, they will be provided a driver/tour guide.
  • Guests will take the responsibility for any flight cancellations or delays, climate change, or any other travel safety issues within the trip. We suggest you purchase the travel insurance when your booking.
• Tour Tips:
  
  • The itinerary includes airport transfer, please make sure to provide accurate flight information. In case of inaccurate information, we reserve the right to provide the second service or charge a pick-up fee of CAD$30/person for the pick-up service.
  • It is recommended that you redeem your local currency before you departure. The tour guide does not provide currency exchange services.
  • No smoking in the hotel room or there will be penalty.
  • Any guest under 16 years old must be accompanied by an adult (age 18 or above).
  • Please arrive at the pick-up location in advance. If you miss the transportation, you will need to arrange your own transportation to next designation to meet our group.
  • Such as weather, traffic cancellation/interruption or personal reasons, any discount, promotion, coupons, admission fee including in the package cannot be refund.
• The weather in the Rocky Mountain Scenic Area is dry and cold in winter. The temperature is usually under 10°C. Please prepare adequate winter clothing, hats, wool socks and waterproof ski boots or sports shoes.
• Guests need to sign the "Waiver" when joining winter activities. We recommend you to purchase travel insurance.
• The Rocky Mountain is located at a high altitude and there is still plenty of sunshine in winter. Please bring sunscreen, sunglasses and hat to avoid ultraviolet radiation and avoid the possibility of snow blindness.
• Snow shoes walking: please wear warm in outdoor activities and also wear non-slip shoes when walking in snowy lakes, canyons and etc.
• Banff Upper Hot Spring: the temperature difference in winter is large during outdoor natural hot springs, please make sure to keep warm after that; The suggested soaking time should not exceed 20 minutes; The hot spring area provides lockers, please take care of your own belongings.