I had a wonderful experience on the 2-Day New Haven, Rhode Island, and Boston tour from New York, largely thanks to our outstanding tour guide, Qiaoming Lam!From the moment the trip started, Qiaoming set a high standard. He was exceptionally well-groomed and professional in appearance, greeted everyone warmly, and maintained a polite, respectful, and friendly tone throughout the entire journey.Beyond his professionalism, Qiaoming truly elevated the experience:Knowledgeable & Engaging: He provided clear, detailed historical context and fun facts about every stop—from Yale’s campus in New Haven to the historic streets of Boston and Rhode Island's coast.Exceptional Organization: Managing group logistics, timing, and rest stops across a multi-city itinerary can be tough, but he kept everything running smoothly and on schedule without ever making us feel rushed.Attentive & Helpful: He went out of his way to make sure everyone was comfortable, answered every question patiently, and provided great local recommendations for food and free-time exploration.If you are booking with TakeTours, request Qiaoming Lam if you can. He made the entire trip smooth, educational, and memorable!