Pros: The tour started on time. Our tour guide, Eduardo, has guided us to maid of mist just in time to avoid the long queue. Cons: The tour price included canadian side tour, and unfortunately for those people who do not have canadian visa cannot go to canadian side of niagara falls, so for those left behind, they need to wait for about 3 to 4 hours while others are touring on the canada side. So hopefully, they will have a separate tour package for niagara falls american side only to cater to those people without canadian visas.
Would recommend this tour. They arrived on time to collect from hotel, everything was well organised, collected at Buffalo airport as directed and had a wonderful day seeing the sights in the area and both American and Canada side of the Falls. Long but very enjoyable day. Amazing.
The best and most well-organised trip we could have wished for. We were met by the fantastic, friendly and knowledgeable guide, Guisseppe. He was brilliant and made the trip perfectly. Thank you
Highlight of our holiday!!! Very well organized, excellent guide (Giusepe). A full day at different view points, lunch at The Sheraton etc. A long day, but well worth it.
Our tour guide Kiko was polite and accomodating for the entire 2 day/1 night trip! The Corning glass museum was a standout, wish we could spend more time there as the name doesn’t sound like much but it was fascinating and had incredible glass making and destroying demos from glass specialists. The other highlight was the Cave of the winds, which has a remarkable view from both below and above the falls. Niagara Falls is worth the long journey, especially with this company. We enjoyed the comfortable coach bus and slept a lot during the journey as it is warm and spacious. The maid of the mist is not available during the time we went (December 2023) possibly due to the rain and winter season. Constructive Feedback is similar to past participants of the tour - the night tour and in depth walking tours of the Niagara Falls is really just optional and open to all. Lunch buffet and dinner buffet is at the same chinese all you can eat place so isn’t the highest quality but you won’t go hungry. Overall an enjoyable tour and great to take a back seat and enjoy the sights of Niagara!
The tour was good. It was very well-managed. The only thing which was bad with this tour was the tour guide Yoyo Lin. She was knowledgeable but she was rude and unpleasant. She will force you to buy all the optional activities and if you don't, she will talk rudely. You don't need to pay for the $35 Niagara Falls Night Tour and the in-depth tour. It's free and you can walk right there by yourself. Don't pay for it. The tour also charges $12 per day per guest as a service charge which didn't make any sense as tax and other charges were already included in the package. Overall good tour but unnecessary charges and a bad tour guide.
Me and my wife from India were on visit to NY and after wide surfing on net I had booked two day tour to Niagara Falls from Take Tours. I must say my selection was perfect as tour was very well organized with comfortable itenrary to various places of interest. Final visit to Niagara falls was most exciting and enjoyable. I wish to appreciate and congratulate our tour guide James who very nicely conducted the tour and fully explained the historical background of all places ?
Thanx TakeTours, our tour guide Catherine and our bus drive for a wonderful trip to the Niagra falls. Catherine was on her toes for the entire trip directing us, guiding us and giving us the history lessons...God Bless.
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