7-Day Canadian Rockies Train Tour with a Free Day in Banff | Calgary to Vancouver

Additional Notes

• VIA Important Notes:

  • There will be no tour guide provided for this day as it is a self-guided itinerary. For assistance, please contact the service number listed in your Tour Confirmation.

  Baggage Policy (varies based on your ticket class, If you need a Comfort Plus Cabin, please contact customer service in advance):

  • Economy Class:
  • 1 checked bag (23kg)
  • 1 carry-on (7kg)
  • 1 personal item (e.g., laptop bag or small clothing bag)
  • Comfort Sleeper:
  • 1 checked bag (23kg)
  • 2 carry-ons (7kg each)
  • 1 personal item (e.g., laptop bag or small clothing bag)
  • Comfort Plus Cabin:
  • 1 checked bag (23kg)
  • 2 carry-ons (7kg each)
  • 1 personal item (e.g., laptop bag or small clothing bag)

  Meals (based on your class of service):

  • Economy Class: No meals included, but snacks and light meals are available for purchase onboard.
  • Comfort Sleeper & Comfort Plus Cabin: Includes 1 lunch and 1 dinner. Beverages are available for purchase.

  Travel Tip:

  To avoid schedule conflicts (e.g., flights or pre-booked tours), please avoid scheduling important activities upon arrival as train delays can sometimes affect your plans.

  Special Notes:

  This product includes tickets for VIA Rail Canada. Train schedules and policies regarding cancellations or changes due to unforeseen circumstances are subject to VIA Rail Canada's official announcements.

  In case of force majeure events (e.g., transport disruptions, station closures, weather conditions, traffic control), the tour operator will assist with changes, but any additional costs (e.g., accommodation, transportation, meals) must be borne by the traveler.

  It is highly recommended to purchase travel insurance for your protection.

• Banff to Jasper Intercity Bus Important Notes:

  • There will be no tour guide services for this day as it is a self-guided itinerary. If you need assistance, feel free to contact the service number provided in your Tour Confirmation.
  • Please be at the lobby at least 15 minutes prior to departure. The driver will check your name before boarding.
  • The bus does not stop at any attractions along the Icefields Parkway. Due to winter road conditions, the professional driver will ensure a safe and comfortable journey, keeping punctuality in mind whenever possible.

  Luggage Policy:

  • Free Luggage Allowance:
  • 1 piece of checked luggage (23kg)
  • 1 piece of carry-on luggage (7kg)
  • 1 personal item (such as a laptop bag or small clothing bag)
  • Excess Baggage Fees (anything beyond the free luggage policy will be considered extra and charged directly to the driver in cash):
  • Additional luggage: CAD$16 per item (including tax)
  • Oversized items** (skis, snowboard, bicycle, etc.): CAD$ 32 per item (including tax)
  • Your hotel has been pre-booked, so please show your valid ID at check-in to complete the process.
• If your itinerary includes airport pick-up and drop-off service, please provide accurate flight information and arrive at the designated pick-up location in advance. If the pick-up or designated pick-up location is mistaken due to inaccurate information you have provided, you will be charged C$30/pp for a second pick-up service.
• According to different hotel operation requirements, you may be required to provide credit card information as a deposit during your stay for miscellaneous expenses and incidental guarantees (such as telephone expense, laundry, catering).
• All activities and meals must be booked in advance. Please understand that no additional bookings will be provided during the tour.
• During the tour, please arrive at the pick-up location at the time scheduled by the tour guide. Do not be late to avoid delaying other tourists' itinerary. If you are late or miss the transportation we have provided, you are responsible (at your own expense) to meet the group at the next designated meeting location.
• During your trip, the tour guide may pick-up or drop-off travelers accommodated at different hotels. The tour guide will make reasonable arrangements according to the presented situation. Please cooperate and understand, thank you.
• During your trip, there may be different vehicles and tour guides serving you.
• If for any reason you need to leave our group during the trip, you must fill out a "Letter of Liability Release", no exceptions.
• Guests under 16 years old, must be accompanied by an adult (Age 18 or above).
• In the event of traffic, weather, or other circumstances not under our company's control, or if you are unable to participate in activities included in the itinerary due to personal reasons, no refunds will be given.
• If you have special needs (such as but not limited to: bed type, vegetarian options, high-chairs, etc.) please inform us at least 10 days before your trip. We will do our best to accommodate you, but there is no guarantee.
• All add-on activity & meal options must be purchased 10 days before the tour start, and subject to availability of resources.