1-Day The Met Cloisters and Chuang Yen Monastery Tour from New York

Immediately after submitting your reservation you will receive a receipt of booking by email. Within 36 hours of submitting your reservation you will receive a confirmation email confirming the booking status.

You will receive a confirmation email (e-ticket) after your order is received. Complete operator information, including local telephone numbers at your destination, is included on the e-ticket. You must print the e-tickets and take them along on your trip; they are your proof of purchase.

BOOKING AND RESERVATION
The tour operator suggests each passenger book tours at least one day before the departure date. Yet, this product is available for last-minute booking as long as there is an inventory on the page. The seats will not be assigned until the reservation has been made. The passenger may be required to provide a name, phone number, and address and specify the designated tour and date of travel.

SEAT ASSIGNMENT
All seats are pre-assigned on a first come first serve basis after the reservation. For special needs, customers could add the first rows option before check-out. The additional price might be applied.

TRAVEL DOCUMENTS
Each passenger must carry a valid travel document. (Valid visa for countries needed) (E.g. Green Card, Passport, Re-Entry Permit, and etc.) Tour operator is not responsible for lost or stolen personal items.

CANCELLATION OR CHANGE POLICY
(1) All cancellations or changes of date must comply 7 days before departure. The full refund will be credited directly to your TakeTours wallet as credits for future use. The refund can also be forwarded directly to your credit card with a 6% handling fee.

(2) If cancel or fail to participate in any part of the itinerary for personal reasons (e.g., lack of travel documents, tardiness, illness, accidents, etc.) during the trip, the paid group fee will not be refunded, nor will any other services be provided as compensation.

(3) Cancellation of the free passengers must be made at least 7 days before departure. No-shows (or late cancellations) of the free passengers incur a $50/day penalty fee for the reserved bus seat. For example, $50 * 3 = $150 penalty per no-show person will be charged for a 3-day tour.

BOARDING TIME AND PLACE
All passengers must arrive 30 minutes before departure time. All passengers must show a photo ID and boarding pass or tickets for boarding; absolutely no boarding without tickets. Departure time and boarding location will be confirmed after the reservation is made.

TRAVEL INSURANCE
The tour operator is not responsible for any loss of or damage to personal items, or personal injury that may occur on or during the tour. It is optional for passengers to buy travel insurance.

RESPONSIBILITY
(1) Tour operator reserves the right to substitute hotels and alter the itinerary, withdraw any tour, and make any desirable alteration for the convenience of the operation of the tour.
(2) The Tour operator reserves the right to alter the tour program and the itinerary order may be different than displayed online, the tour guide will arrange it accordingly depending on the traffic, hotel arrangement, attractions opening time, etc.
(3) Tour operator reserves the right to cancel the tour prior to departure for any reason. By accepting our policy, the passenger must agree that the tour operator shall hold no responsibilities for itinerary alterations, delays or cancellation strikes, sickness, theft, loss, accidents, weather, bus issues, or any other causes.
(4) Each group requires a minimum of 10 passengers to operate a departure. The tour operator reserves the right to cancel a departure due to not meeting this basic requirement. Liability for such cancellation is limited to a full refund of the money received by us, and this will constitute a full settlement with the Tour Department.
(5) Tour operator reserves the right to decline to accept or retain any tour member for any reason before or during the tour.
(6) All prices are subject to change without prior notice.
(7) All itineraries are subject to change without notice.
(8) All passengers must obtain a valid passport and all entry/exit visas as required by immigration regulations.
(9) If the passenger has any special request to leave the tour in a certain place during the tour, it is their responsibility to notify the tour operator in advance to confirm upon booking the tour.
(10) Passengers must be self-reliant; those who require assistance must be accompanied by a friend or relative. Tour operators are NOT able to provide individual assistance for any passenger.
(11) Passengers should inform the escort or hotel reception if they are to use the hotel swimming pool. All children should be accompanied by their parents while using the pool. No lifeguard on premises swim at your own risk.
(12) Passenger(s) are responsible for his or her belonging(s). Tour operators will no longer provide services to track or trace any personal item(s).

Hotel Arrangements and no refund: All hotel and tour schedules are arranged in advance. No refunds will be given to any customer failing to appear on the departure day.